Print out of egrep -i '(Palm|Handspring)' /etc/udev/rules.d/* is:
/etc/udev/rules.d/60-symlinks.rules:KERNEL=="ttyUSB*", ATTRS{product}=="Palm
Handheld*|Handspring *|palmOne Handheld", \
Should I change my custom.rules to make it exactly as your example:
BUS=="usb", SYSFS{product}=="Palm Handheld*|Handspring *",
KERNEL=="ttyUSB*", NAME="ttyUSB%n", SYMLINK="pilot",
GROUP="usb", MODE="0666"
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