[jp] Step by step diagnostics for no Palm sync (was Re: newly acquired 2nd-hand clie doesn't sync)

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  • David A. Desrosiers desrod at gnu-designs.com
    Thu May 24 00:08:08 EDT 2007

     

    > I followed your instructions and I am stuck at step 5. Please refer to
    > the print-outs below. Thank you very much.
    
    [snip
    
    > 5. I put the PDA into its cradle and hit the hotsync button and did
    > nothing else. I did not hear any tweedle-dee sound and I received the
    > error message on the PDA. The title of the error window is "HotSync
    > Problem". The body of the message was "Unabel to initiate HotSync
    > operation because the serial port is in use by another application".
    
    This sounds like a different problem. If the device itself times out
    appropriately, you'll see this message: 
    
    	"The connection between your handheld computer and the 
             desktop could not be established. Please check your setup
             and try again." 
    
    In your case, I'd do a soft-reset on your PDA, and try again. I've seen
    Palm device's ports get "wedged" before, and a soft-reset clears it. 
    
    
    -- 
    David A. Desrosiers - desrod at gnu-designs.com 
    "There are four boxes to use in the defense of liberty: soap, 
    ballot, jury and ammo. Use in that order. Starting now."
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